Team Effectiveness Intervention Using TeamSTEPPS in Healthcare: A Literature Review

Rizka Rosa DM.(1), Dwiky Yuanasika(2*)
(1) Universitas Airlangga Surabaya
(2) Universitas Airlangga Surabaya
(*) Corresponding Author
DOI : 10.30604/jika.v8i3.2199


In healthcare, effective teamwork and communication are essential. Medical errors are prevalent because there is a lack of a patient safety culture. This article's goal is to highlight TeamSTEPPS interventions that improve team effectiveness in the healthcare industry. Using Google Scholar, Science Direct, and PubMed with restrictions for the years 2018 through 2023, a review of published articles was conducted. In order to assess the efficacy of TeamSTEPPS, the six studies under consideration used a variety of instruments, including the Hospital Survey of Patient Safety Culture Questionnaire, the Short Assessment of Patient Satisfaction Scale, the Nursing Culture Assessment Tool, and the Patient's Adverse Events Questionnaire. The TeamSTEPPS program's interprofessional participants demonstrated improved coordination, cooperation, and communication between healthcare professionals. As a result, it is important to make the TeamSTEPPS program sustainable and part of the culture of health services


Communication. Cooperation. TeamSTEPPS. Healthcare


Aaberg, O.R., Hall-Lord, M., Husebo, S., Ballangrud, R. (2021) A Human Factors Intervention in a Hospital-Evaluating the Outcome of a TeamSTEPPS Program In a Surgical Ward. BMC Health Service Research. 21:114.

Agency for Healthcare Research and Quality. (2017). TeamSTEPPS: Strategies and tools to enhance performance and patient safety. Retrieved from lum-tools/teamstepps/index.html

Ahsan, A., Setiowati, L., Noviyanti, L., Rahmawati, I., Ningrum, E., Putra, K. (2021) Nurse’s team communication in hospitals: A Quasi-experimental Study using a modified TeamSTEPPS. Journal of Public Health Research 2021. 10:2157, p. 1-5.

Alsabri, M., Boudi, Z., Lauque, D., Roger, D., Whelan, J., et al. (2020) Impact of Teamwork and Communication Training Intervention on Safety Culture and Patient Safety in Emergency Departement: A Systematic Review. Journal of Patient Safety.

Carver, N., Gupta, V., Hipskind, JE. (2020) Medical Error. In: StatPearls. StatPearls Publishing;

Chen, A., Bernice, Y., Rever, L., Swails, J. (2019) Implementation, evaluation and outcom of TeamSTEPPS in interprofesional education: A scoping review. Journal of Interprofessional Care, p. 1-11

Clapper, T.C., Kong, M. (2013) Why your TeamSTEPPS program may not be working. Clinical Simulation in Nursing , 9, e287-e292.

Institute of Medicine. (1999) To Err Is Human: Building a Safer Health System. doi: 10.17226/9728.

King, H., Battles, J., Baker, D., et al. (2008) TeamSTEPPS™: team strategies and tools to enhance performance and patient safety. Advances in Patient Safety: New Directions and Alternative Approaches (Performance and Tools). Vol 3. Rockville, MD: Agency for Healthcare Research and Quality.

Louise, M., Skoogh, L., Ballangrud, R., Nordin, A., Baath, C. (2020) The Swedish Version of the TeamSTEPPS Teamwork Perception Questionnaire (T-TPQ): A Validation Study. Journal of Multidisciplinary Healthcare. 13, 829-837.

Makary, MA., Daniel, M. (2016) Medical error the third leading cause of death in the US. BMJ. 353.

Marlow, SL., Hughes, A.M., Sonesh, S.C., et al. (2017) A systematic review of team training in health care: ten questions. Jt Comm J Qual Patient Saf. 43:197–204.

Matzke, C., DeGennaro, R., Esquivel, J. (2021) Incorporating TeamSTEPPS Training to Improve Staff Collaboration in An Academic Level 1 Emergency and Trauma Center. International Emergency Nursing. 55, 1-6.

McCulloch, P., Rathbone, J., Catchpole, K. (2011) Interventions To Improve Teamwork And Communications Among Healthcare Staff. Br J Surg. 98:469–479.

Mohsen, M., GabAllah, A., Amer, NA., Amera, B.R., Shokr, E.A. (2021) Team Strategies and Tools to Enhance Performance and Patient Safety at Primary Healthcare Units: Effect on patient’s outcome. Nursing Forum, 1-11. doi: 10.1111/nuf.12627.

Nur, H.A., Santoso, A. (2018) Komunikasi Interprofesional Dalam Peningkatan Keselamatan Pasien: Systematic Review. Jurnal Kepemimpinan dan Manajemen Keperawatan. 1:28.

O’Connor, P., O’Dea, A., Lydon, S., Offiah, G., Scott, J., Flannery, A., Lang, B., Hoban, A., Armstrong, C., & Byrne, D. (2016). A Mixed-Methods Study Of The Causes And Impact Of Poor Teamwork Between Junior Doctors And Nurses. International Journal of Quality in Healthcare, 28(3), 339-345.

Obenrader, et al. (2018) Changing Team Member Perceptions By Implementing TeamStepps in An Emergency Departement. Elsevier Inc, Journal Emergency Nurse. 1-7.

Sheppard, F., Williams, M., Klein, V. (2013) Team STEPPS and Patient Safety in Healthcare. American Society for Healthcare Risk Management of the American Hospital Association. Vol 32 (3) p. 1-6. DOI: 10.1002/jhrm.21099.

Siddons, N., Potter, T. (2016) Improving Interdisciplinary Relationship in Primary Care with the Implementation of TeamSTEPPS. Journal of Partnership Studies. Vol. 3(1) p. 1-24.

Vertino, K.A. (2014) Evaluation of a TeamSTEPPS initiative on staff attitudes towards teamwork. The Journal of Nursing Administration. 44(2), p. 97-102. DOI: 10.1097/NNA.0000000000000032

Ward, M., Baloh, J., Zhu, X., Stewart, G.. (2017) Promoting Action on Research Implementation in Health Service framework applied to TeamSTEPPS implementation small rural hospitals. Health Care Manage; 42(1), p. 2-13. doi:10.1097/HMR.0000000000000086.

Weaver, S.J., Lyons, R, DiazGranados, D., et al. (2010) The Anatomy Of Health Care Team Training And The State Of Practice: A Critical Review. Acad Med. 85:1746–1760.

Article Statistic

Abstract view : 173 times
PDF (Bahasa Indonesia) views : 114 times

Dimensions Metrics

How To Cite This :


  • There are currently no refbacks.

Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.