Availability of Human Resources, Facilities, Communications and Missed Nursing Care
Abstract
Abstrak: Missed Nursing Care (MNC) merupakan fenomena yang banyak terjadi di rumah sakit di dunia dan berdampak pada mutu pelayanan keperawatan. MNC menggambarkan elemen asuhan keperawatan yang dibutuhkan pasien namun terlewatkan atau tertunda pelaksanaannya. MNC dibedakan menjadi 2 Acut Care Missed Nursing Care (AMNC) dan Activity Dayli Living (ADL) Omission. Penelitian ini bertujuan mengetahui hubungan Suber daya manusia (SDM), fasilitas dan komunikasi dengan AMNC dan ADL Omission. Penelitian ini merupakan penelitian deskriptif korelational, menggunakan pendekatan cross sectional. Sampel sebanyak 228 perawat, menggunakan instrumen Misscare survey, analisis data menggunakan Pearson Correlation. Terdapat hubungan SDM dengan AMNC (p = .005, r = -.185) dan ADL Omissions (p = .001, r = -.220); fasilitas dengan AMNC (p = .050, r = -.130) dan ADL Omissions (p = .046, r = -.132); komunikasi dengan AMNC (p = .017, r = -.158) dan ADL Omissions (p = .002, r = -.201). Kesediaan SDM, fasilitas dan komunikasi berdampak pada kejadian AMNC dan ADL Omissions sehingga diperlukan manajemen keperawatan yang efektif untuk dapat meningkatkan mutu pelayanan keperawatan.
Keywords
References
Asmirajanti, Mira, A. Y. S. H. and R. T. S. H. (2018). Nursing care activities based on documentation. BMC Nursing, 18(Suppl 1): 32 https://doi.org/https://doi.org/10.1186/s12912-019-0352-0
BAIL, K., WILLIS, E., HENDERSON, J., BLACKMAN, I., VERRALL, C., & RODERICK, A. (2020). Missed infection control care and healthcare associated infections: A qualitative study. Collegian, xxxx. https://doi.org/10.1016/j.colegn.2020.11.007
Ball, Jane E., Bruyneel, L., Aiken, L. H., Sermeus, W., Sloane, D. M., Rafferty, A. M., Lindqvist, R., Tishelman, C., & Griffiths, P. (2018). Post-operative mortality, missed care and nurse staffing in nine countries: A cross-sectional study. International Journal of Nursing Studies, 78(August 2017), 10–15. https://doi.org/10.1016/j.ijnurstu.2017.08.004
Ball, Jane Elisabeth, Ball, J. E., Bruyneel, L., Aiken, L. H., Sermeus, W., Sloane, D. M., Marie, A., Lindqvist, R., Tishelman, C., Gri, P., & Consortium, R. (2017). Post-operative mortality , missed care and nurse staffing in nine countries : A cross-sectional study International Journal of Nursing Studies Post-operative mortality , missed care and nurse sta ffi ng in nine countries : A cross-sectional study. August. https://doi.org/10.1016/j.ijnurstu.2017.08.004
Blackman, I., Henderson, J., Willis, E., Hamilton, P., Toffoli, L., Verrall, C., Abery, E., & Harvey, C. (2014). Factors influencing why nursing care is missed. 47–56. https://doi.org/10.1111/jocn.12688
Cahyono, A. (2015). Hubungan karakteristik dan tingkat pengetahuan perawat terhadap pengelolaan keselamatan pasien di rumah sakit. 3.
Castner, J., & Dean-Baar, S. (2014). Measuring nursing error: Psychometrics of MISSCARE and practice and professional issues items. Journal of Nursing Measurement, 22(3), 421–437. https://doi.org/10.1891/1061-3749.22.3.421
Claramita, M., Tuah, R., Riskione, P., Prabandari, Y. S., & Effendy, C. (2016). Comparison of communication skills between trained and untrained students using a culturally sensitive nurse-client communication guideline in Indonesia. Nurse Education Today, 36, 236–241. https://doi.org/10.1016/j.nedt.2015.10.022
Colldén Benneck, J., & Bremer, A. (2019). Registered nurses’ experiences of near misses in ambulance care – A critical incident technique study. International Emergency Nursing, 47(October 2018), 100776. https://doi.org/10.1016/j.ienj.2019.05.002
Dabney, B. W., Kalisch, B. J., & Clark, M. (2019). A revised MISSCARE survey: Results from pilot testing. Applied Nursing Research, 50(July), 151202. https://doi.org/10.1016/j.apnr.2019.151202
Duffy, J. R., Culp, S., & Padrutt, T. (2018). Description and Factors Associated with Missed Nursing Care in an Acute Care Community Hospital. Journal of Nursing Administration, 48(7–8), 361–367. https://doi.org/10.1097/NNA.0000000000000630
Fitzgerald, A., Verrall, C., Henderson, J., & Willis, E. (2020). Factors influencing missed nursing care for older people following fragility hip fracture. Collegian, 27(4), 450–458. https://doi.org/10.1016/j.colegn.2019.12.003
Geller, N. F., Bakken, S., Currie, L. M., Schnall, R., & Larson, E. L. (2010). Infection control hazards and near misses reported by nursing students. American Journal of Infection Control, 38(10), 811–816. https://doi.org/10.1016/j.ajic.2010.06.001
Gibbon, B., & Crane, J. (2018). The impact of ‘missed care’ on the professional socialisation of nursing students: A qualitative research study. Nurse Education Today, 66(February), 19–24. https://doi.org/10.1016/j.nedt.2018.04.002
Henderson, J., Willis, E., Xiao, L., & Blackman, I. (2017). Missed care in residential aged care in Australia: An exploratory study. Collegian, 24(5), 411–416. https://doi.org/10.1016/j.colegn.2016.09.001
Jones, T. L., Hamilton, P., & Murry, N. (2015). Unfinished nursing care, missed care, and implicitly rationed care: State of the science review. International Journal of Nursing Studies, 52(6), 1121–1137. https://doi.org/10.1016/j.ijnurstu.2015.02.012
Kalisch, B. J., Landstrom, G. L., & Hinshaw, A. S. (2009). Missed nursing care: A concept analysis. Journal of Advanced Nursing, 65(7), 1509–1517. https://doi.org/10.1111/j.1365-2648.2009.05027.x
Kalisch, B., Tschannen, D., & Lee, H. (2011). Does missed nursing care predict job satisfaction? Journal of Healthcare Management, 56(2), 117–131. https://doi.org/10.1097/00115514-201103000-00007
Kiekkas, P., Tsekoura, V., Fligou, F., Tzenalis, A., Michalopoulos, E., & Voyagis, G. (2021). Missed Nursing Care in the Postanesthesia Care Unit: A Cross-Sectional Study. Journal of Perianesthesia Nursing, xxxx. https://doi.org/10.1016/j.jopan.2020.10.009
Kim, K., Yoo, M. S., & Seo, E. J. (2018). Exploring the In fl uence of Nursing Work Environment and Patient Safety Culture on Missed Nursing Care in Korea. Asian Nursing Research, 12(2), 121–126. https://doi.org/10.1016/j.anr.2018.04.003
Lake, E. T., Germack, H. D., & Viscardi, M. K. (2017). sectional study of US hospitals. BMJ Quality & Safety, 25(7), 535–543. https://doi.org/10.1136/bmjqs-2015-003961.Missed
Moreno-Monsiváis, M. G., Moreno-Rodríguez, C., & Interial-Guzmán, M. G. (2015). Missed nursing care in hospitalized patients. Aquichan, 15(3), 318–328. https://doi.org/10.5294/aqui.2015.15.3.2
Palese, A., Ambrosi, E., Fabris, F., Guarnier, A., Barelli, P., Zambiasi, P., Allegrini, E., Bazoli, L., Casson, P., Marin, M., Padovan, M., Picogna, M., Taddia, P., Salmaso, D., Chiari, P., Marognolli, O., Canzan, F., & Saiani, L. (2016). Nursing care as a predictor of phlebitis related to insertion of a peripheral venous cannula in emergency departments: Findings from a prospective study. Journal of Hospital Infection, 92(3), 280–286. https://doi.org/10.1016/j.jhin.2015.10.021
Palese, Alvisa, Ambrosi, E., Prosperi, L., Guarnier, A., Barelli, P., Zambiasi, P., Allegrini, E., Bazoli, L., Casson, P., Marin, M., Padovan, M., Picogna, M., Taddia, P., Salmaso, D., Chiari, P., Marognolli, O., Canzan, F., Gonella, S., & Saiani, L. (2015). Missed nursing care and predicting factors in the Italian medical care setting. Internal and Emergency Medicine, 10(6), 693–702. https://doi.org/10.1007/s11739-015-1232-6
Riedl, D., & Schüßler, G. (2017). The influence of doctor-patient communication on health outcomes: A systematic review. Zeitschrift Fur Psychosomatische Medizin Und Psychotherapie, 63(2), 131–150. https://doi.org/10.13109/zptm.2017.63.2.131
Rozensztrauch, A., Smigiel, R., & Uchmanowicz, I. (2021). MISSED CARE phenomenon on neonatal intensive CARE unit (NICU). Journal of Neonatal Nursing, February. https://doi.org/10.1016/j.jnn.2021.02.001
Shitu, Z., Hassan, I., Moe, M., Aung, T., Hairulnizam, T., Kamaruzaman, T., Musa, R. M., Sultan, U., Abidin, Z., Sultan, U., Abidin, Z., Nerus, K., Zainal, U. S., Campus, K., Terengganu, K., Sains, U., Campus, H., Sultan, U., & Abidin, Z. (2018). Avoiding Medication Errors Through Effective Communication In Health Care Environment. 7(1), 113–126.
Srulovici, E., & Drach-Zahavy, A. (2017). Nurses’ personal and ward accountability and missed nursing care: A cross-sectional study. International Journal of Nursing Studies, 75(April), 163–171. https://doi.org/10.1016/j.ijnurstu.2017.08.003
Tubbs-cooley, H. L., Pickler, R. H., Mara, C. A., Othman, M., Kovacs, A., & Mark, B. A. (2017). Journal of Pediatric Nursing Hospital Magnet ® Designation and Missed Nursing Care in Neonatal Intensive Care Units. Journal of Pediatric Nursing, 34, 5–9. https://doi.org/10.1016/j.pedn.2016.12.004
Verrall, C., Abery, E., Harvey, C., Henderson, J., Willis, E., Hamilton, P., Toffoli, L., & Blackman, I. (2015). Nurses and midwives perceptions of missed nursing care - A South Australian study. Collegian, 22(4), 413–420. https://doi.org/10.1016/j.colegn.2014.09.001
Winsett, R. P., Rottet, K., Schmitt, A., Wathen, E., & Wilson, D. (2016). Medical-surgical nurses describe missed nursing care tasks—Evaluating our work environment. Applied Nursing Research, 32, 128–133. https://doi.org/10.1016/j.apnr.2016.06.006
Winters, R., & Neville, S. (2012). Registered nurse perspectives on delayed or missed nursing cares in a New Zealand Hospital. Nursing Praxis in New Zealand Inc, 28(1), 19–28.Article Statistic
Abstract view : 491 timesFulltext (Bahasa Indonesia) views : 225 times
Dimensions Metrics
How To Cite This :
Refbacks
- There are currently no refbacks.
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.