Availability of Human Resources, Facilities, Communications and Missed Nursing Care

Kuswantoro Rusca Putra(1), Ani Budiati(2*), Fajar Mulia Dewi(3), Asih Devi Rahmayanti(4)
(1) Master of Nursing Program, Faculty of Medicine, University of Brawijaya
(2) Master of Nursing Program, Faculty of Medicine, University of Brawijaya
(3) Master of Nursing Program, Faculty of Medicine, University of Brawijaya
(4) Master of Nursing Program, Faculty of Medicine, University of Brawijaya
(*) Corresponding Author
DOI : 10.30604/jika.v6i2.503

Abstract

Missed Nursing Care (MNC) is a phenomenon that occurs in many hospitals globally and has an impact on the quality of nursing services. MNC describes the elements of nursing care that patients need but is missed or delayed in the implementation. MNC can be divided into 2 Acute Care Missed Nursing Care (AMNC) and Activity Daily Living (ADL) Omission. This study aims to determine the relationship of Human resources, Facilities and Communication with AMNC and ADL Omission. This study used a descriptive correlational design using a cross-sectional approach,  a sample of 228 nurses, using the Misscare survey instrument and analyzed the data using Pearson Correlation. The results of this study indicate a relationship a relationship between human resources and AMNC (p = .005, r = -.185) and ADL Omissions (p = .001, r = -.220); facilities with AMNC (p = .050, r = -.130) and ADL Omissions (p = .046, r = -.132); communication with AMNC (p = .017, r = -.158) and ADL Omissions (p = .002, r = -.201). Human resources, facilities and communication are related to AMNC and ADL Omissions, so that effective nursing management is needed to improve the quality of nursing services.

Abstrak: Missed Nursing Care (MNC) merupakan fenomena yang  banyak terjadi di  rumah sakit di dunia dan berdampak pada  mutu pelayanan keperawatan. MNC menggambarkan elemen asuhan keperawatan yang dibutuhkan pasien namun terlewatkan atau tertunda pelaksanaannya.  MNC dibedakan menjadi 2 Acut Care Missed Nursing Care  (AMNC) dan Activity Dayli Living (ADL)  Omission. Penelitian ini bertujuan mengetahui hubungan  Suber daya manusia (SDM), fasilitas dan  komunikasi dengan  AMNC dan ADL  Omission. Penelitian ini merupakan penelitian deskriptif korelational, menggunakan pendekatan cross sectional. Sampel    sebanyak 228 perawat, menggunakan instrumen Misscare survey, analisis data menggunakan Pearson Correlation. Terdapat hubungan SDM dengan AMNC  (p = .005, r = -.185) dan ADL Omissions (p = .001, r = -.220);  fasilitas dengan AMNC (p = .050, r = -.130) dan ADL Omissions (p = .046, r = -.132);  komunikasi dengan AMNC (p = .017, r = -.158) dan ADL Omissions  (p = .002, r = -.201). Kesediaan SDM, fasilitas dan komunikasi berdampak pada kejadian AMNC  dan  ADL Omissions sehingga diperlukan manajemen keperawatan  yang efektif untuk dapat meningkatkan mutu pelayanan keperawatan.

Keywords


Missed Nursing Care; Communication; Facilities; Nursing staff; Komunikasi; Fasilitas; Sumber daya manusia

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