Effect of workload and job design on performance of health equipment management

Ririn Widyowati Supangat(1*), Farah Yasmine Ainun nisa(2), Ernawaty Ernawaty(3), Wahyu Setyaningsih(4)
(1) Universitas Airlangga
(2) Universitas Airlangga (UNAIR)
(3) Universitas Airlangga (UNAIR)
(4) Universitas Airlangga (UNAIR)
(*) Corresponding Author
DOI : 10.30604/jika.v7i4.1288

Abstract

Human Resources in the Medical Devices and Household Health Supplies Section feel the workload is uneven, job specifications overlap, and the high employee turnover has an impact on monitoring and data validation activities that have not been implemented in the management of medical equipment management. Researchers propose is a positive and significant effect of workload and job design on management performance. medical tools. This study aims to determine the effect of workload and work design on the performance of management of health equipment management in the section on Medical Devices and Household Health Supplies at the District X Health Office. Quantitative descriptive research with job analysis method and FTE workload analysis. Then proceed with analysis using SPSS.In the study, it was found that the workload of employees in the Medical Devices and Household Health Supplies sections was overloaded, namely 4.06, where four employees experienced overload and two employees experienced underload. So, it is necessary to realign the job description at the X District Health Office and the needs of employees, both government employees and Freelance employees. Workload has no effect on performance and job design has a significant effect on performance. It is useful to improve the performance of employees in the Medical Devices and household health supplies section by optimizing human resources by changing the composition of the number of workers and rearranging the Job Description in the section whose workload has been measured so that the workload is evenly distributed.


Abstrak: Sumber Daya Manusia di Seksi Alat kesehatan dan Perbekalan Kesehatan Rumah Tangga merasakan beban kerja tidak merata, spesifikasi pekerjaan tumpang tindih serta tingginya turnover pegawai sehingga berimbas pada kegiatan Monitoring dan validasi data masih belum terlaksana dalam manajemen pengelolaan peralatan kesehatan.Penelitian ini bertujuan mengetahui pengaruh beban kerja dan desain pekerjaan terhadap kinerja manajemen pengelolaan peralatan kesehatan di seksi Alat kesehatan dan Perbekalan Kesehatan Rumah Tangga di Dinas Kesehatan Kabupaten X. Jenis penelitian deskriptif kuantitatif dengan metode analisa jabatan dan analisa beban kerja FTE. Kemudian dilanjutkan dengan analisis menggunakan SPSS dengan menggunakan uji validitas dan uji reliabilitas. Untuk analisis statistik, peneliti menggunakan uji tabulasi silang dan uji regresi logistik ganda.Dalam penelitian ditemukan bahwa beban kerja pegawai di seksi Alat kesehatan dan Perbekalan Kesehatan Rumah Tangga mengalami overload yaitu sebesar 4,06, dimana terdapat 4 orang pegawai yang mengalami overload dan 2 orang pegawai yang mengalami underload. Sehingga diperlukan penataan kembali job description di Dinas Kesehatan Kabupaten X dan kebutuhan pegawai baik itu pegawai negeri sipil maupun Tenaga Harian Lepas. Beban kerja tidak memiliki pengaruh terhadap kinerja serta desain pekerjaan memiliki pengaruh signifikan terhadap kinerja.Bermanfaat untuk meningkatkan kinerja pegawai pada Seksi Alat kesehatan dan perbekalan kesehatan rumah tangga dengan mengoptimalkan sumber daya manusia dengan mengubah komposisi jumlah pekerja dan menata kembali Deskripsi Pekerjaan pada bagian yang beban kerjanya sudah terukur sehingga beban kerja merata.

 

Keywords


Position Analysis; Workload Analysis; Position Map; Health Office; FTE

References


Ristiani, I. Y. (2020). Public Service Management at the Public Service Mall in Sumedang Regency, West Java Province. Coopetition, 11(2), 325691. https://ejournal-new.ipdn.ac.id/JPKP

Kumar, M. S., Raut, D. R. D., Narwane, D. V. S., & Narkhede, D. B. E. (2020). Applications of industry 4.0 to overcome the COVID-19 operational challenges. Diabetes & Metabolic Syndrome: Clinical Research & Reviews, 14(5), 1283–1289. https://doi.org/10.1016/J.DSX.2020.07.010

Barriers to innovation in the field of medical devices. (n.d.). Retrieved January 22, 2022, from https://scholar.googleusercontent.com/scholar?q=cache:vcEWs3JWmO4J:scholar.google.com/&hl=id&as_sdt=0,5&scioq=1.%09World+Health+Organization.+(2010).+Barriers+to+innovation+in+the+field+of+medical+devices:+Background+paper+6,+August+2010+(No.+WHO/HSS/EHT/DIM/10.6).+World+Health+Organization

Homauni, A., Mosadeghrad, A. M., & Jaafaripooyan, E. (2021). The Effectiveness of Employee Performance Appraisal System in Health Sector: Evidence from Iranian organizations. Asia Pacific Journal of Health Management, 16(4), 36–44. https://doi.org/10.24083/apjhm.v16i4.813

Teguh Hendra, V. H. (2020). The Effect of Position Analysis on the Performance of Civil Servants at the Pekanbaru City Health Office. Riau College of Economics, 11(2), 179–189. https://doi.org/10.36975/jeb.v11i2.270

Salemm, O. A., Ahlam, A., & Fatma, M. B. (2018). The relationship between job design and nurses’ satisfaction. SOJ Nur Health Care 4 (2): 1-9. https://fac.ksu.edu.sa/sites/default/files/the_relationship_between_job_design_and_nurses_satisfaction.pdf

Zulher. (2020). Analysis of work ethic, work environment and workload on employee job satisfaction (Survey of UPTD employees at Bangkinang City Health Center). Tower of Economics Journal: Research And Scientific Studies, VI(2), 99–105. https://doi.org/10.31869/me.v6i2.1826

Muafi. (2018). Exposure in Focus Group Discussion Activities; Position Analysis and Its Benefits for Government Organizations. Asian Journal of Innovation and Entrepreneurship, 03(01), 43–53. https://journal.uii.ac.id/ajie/article/view/10013

Yulaika, N. (2018). Planning of Pharmaceutical Technical Personnel Based on Workload Analysis Using the WISN Method at RSIA KM. Indonesian Journal of Health Administration, 6(1), 46.https://doi.org/10.20473/jaki.v6i1.2018.46-52

Shofiah, R., Prihatini, D., & Viphindrartin, S. (2019). Health Human Resource Planning for Public Health Centers in Jember Regency. Bhishma, 13(3), 181. https://doi.org/10.19184/bisma.v13i3.11633

Liu, H. Y., Chao, C. Y., Kain, V. J., & Sung, S. C. (2019). The relationship of personal competencies, social adaptation, and job adaptation on job satisfaction. Nurse Education Today, 83(May), 104199. https://doi.org/10.1016/j.nedt.2019.08.017

Goss, L., Volkman, J. C., Garcia- Houchins, S., Sutton, A., & Glowicz, J. (2021). A job analysis of knowledge and tasks for the certification in infection control and epidemiology examination. American Journal of Infection Control, 49(12), 1561–1563. https://doi.org/10.1016/j.ajic.2021.09.014

Gordon, H. J., Demerouti, E., Le Blanc, P. M., Bakker, A. B., Bipp, T., & Verhagen, M. A. M. T. (2018). Individual job redesign: Job crafting interventions in healthcare. Journal of Vocational Behavior, 104(April 2016), 98–114. https://doi.org/10.1016/j.jvb.2017.07.002

Gultom, S. P., & Sihotang, A. (2019). Analysis of the Need for Medical Record Workers for Foreign Workers in the Registration Section of the Medan Haji General Hospital in 2018. Scientific Journal of Recorders and Health Information Imelda, 4(1), 524–532. https://doi.org/10.52943/jipiki.v4i1.72

Rismayadi, B., & Maemunah, M. (2020). Analysis of Employee Planning in the Framework of Developing Decentralization Policies at the Subang District Health Office. PAPATUNG: Journal of Public Administration, Government and Politics, 3(1), 270–283. https://doi.org/10.54783/japp.v3i1.69

Kariyamin, K., Hamzah, N., & Lantara, N. (2020). The Influence of Motivation, Competence, and Work Environment on Employee Performance. Governance, 7(1), 10–18. https://doi.org/10.52103/tatakelola.v7i1.65

Mustikaningsih, D., Rahmat, R., & Frastika, R. (2019). Nurse Workload in the Implementation of Integrated Management of Sick Toddlers at the Health Center in the Work Area of the Bandung Regency Health Office. Journal of Smart Nursing, 6(1), 13. https://doi.org/10.34310/jskp.v6i1.219

Irfan, Pitaloka, J. D., & Nugraha, A. R. (2020). Recruitment of ASN Health Workers to Respond to Covid-19. The Indonesian Journal of Development Planning, IV(2), 215–222. https://journal.bappenas.go.id/index.php/jpp/article/download/115/87

Pasuruan, D. K. (2018). The Strategic Plan of the Pasuruan District Health Office 2018-2023. Pasuruan: Author. https://jdih.pasuruankab.go.id/index.php/hukum/detail/peraturan-bupati-pasuruan-nomor-32-tahun-2019-tentang-rencana-strategis-dinas-kesehatan-kabupaten-pasuruan-tahun-2018-2023.html

Pasuruan, D. K. (2020). Profile of the Pasuruan District Health Office. Pasuruan: Author. https://dinkes.pasuruankab.go.id/

Wahyanto, T., Kom, S., Damayanti, N. A., Wulandari, R. D., & KM, S. (2021). Human capital management as competitive advantages in health care. Zifatama Jawara. https://books.google.co.id/books/about/HUMAN_CAPITAL_MANAGEMENT_AS_COMPETITIVE.html?id=lH8-EAAAQBAJ&redir_esc=y

Wardhani, PK (2018). Implementation of Government Regulation Number 11 of 2017 concerning Transparency in Recruitment of Candidates for Civil Servants in Custody in the Establishment of the Office of Security Officer at the Ministry of Law and Human Rights of Central Java. Journal of Sovereign Law, 1(2), 551-556. http://dx.doi.org/10.30659/jdh.v1i2.3333

Afandi, M. (2021). Analysis of implementation of government employee management with a work agreement (PPPK) based on government regulation number 49 of 2018 (Doctoral dissertation, Sultan Agung Islamic University Semarang).http://repository.unissula.ac.id/id/eprint/24923

Ardiyawan, K. W., Suardita, I. K., & Dahana, C. D. (2016). Implementation of government regulation no. 18 of 2016 concerning local equipment in the establishment and collection of local equipment in gianyar regency. https://ojs.unud.ac.id/index.php/Kerthanegara/article/download/37356/22656

Iqbal, M. (2022). Implementation of employee placement based on the results of position analysis and workload analysis in 2021 (Study at the Office of the Agency for Personnel and Human Resources Development in Batu City) (Doctoral dissertation, University of Muhammadiyah Malang). http://eprints.umm.ac.id/id/eprint/86030

Indonesia, P. N. R. (2014). Law number 5 of 2014 concerning State Civil Apparatus. http://digilib.isi.ac.id/2668/1/UU-5-2014-ASN.pdf

Pasuruan Regent Regulation, Number 5 of 2018 concerning Position, Organizational Structure, Duties, and Functions and Work Procedures of the Pasuruan District Health Office. https://peraturan.bpk.go.id/Home/Details/93047/perbup-kab-pasuruan-no-5-tahun-2018

Sunarta, S. Human Resource Planning: The Key to Organizational Success. UNY Journal of Educational Management, 113468. https://www.neliti.com/publications/113468/perencanaan-sumber-daya-manusia-kunci-keberhasilan-organisasi

Ilyas, Yaslis. 2011. Hospital HR Planning, Theory, Methods and Formulas. Center for Health Sciences FKM-UI. Jakarta. Prima Business CV.

Kabul, E. R., & Febrianto, M. N. (2022). Implementation of Full Time Equivalent (FTE) Method in Labor Needs Analysis. IKRAITH-ECONOMICS, 5(1), 162-168. https://journals.upi-yai.ac.id/index.php/IKRAITH-EKONOMIKA/article/view/1723


Article Statistic

Abstract view : 38 times
PDF (Bahasa Indonesia) views : 14 times

Dimensions Metrics

How To Cite This :

Refbacks

  • There are currently no refbacks.


Copyright (c) 2022 ririn widyowati supangat

Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.