Nurse Manager's Experience in Patient Safety Quality Control in Inpatient Wards: Systematic Review

Melisari Melisari(1*), Setiawan Setiawan(2), Bustami Syam(3)
(1) Faculty of Nursing, University North Sumatera
(2) Faculty of Nursing, University North Sumatera
(3) Faculty of Engineering; University North Sumatera
(*) Corresponding Author
DOI : 10.30604/jika.v6iS1.779

Abstract

Background: In the inpatient setting, the estimated safety incidence varies in the range of 10% to 99%. Patient safety as part of the quality indicators of health services in hospitals must be quality controlled. Nurse managers in managing patient safety quality control to carry out their roles and functions to achieve patient safety. The purpose of this systematic review is to see a description of the experience of nurse managers in controlling the quality of patient safety in inpatient rooms. Methods: Systematic literature search through EBSCO, Pub-Med, Science Direct and ProQuest databases using relevant keywords based on research topics and titles. The selection of articles used the PRISMA (Preferred Reporting Items for Systematic Review and Meta-Analyzes) diagram method, with a total of 2,692 articles. Results: From 5 articles revealing the efforts made by nurse managers, nurse managers faced, nurse managers are responsible for the work and nurse managers' expectations of patient safety quality control. The findings from this systematic show that nurse managers have unique experience in patient safety quality control, patient quality control in the ward has no effect on improving health services in hospitals.

Keywords


Experience; Quality Control; Patient Safety

References


Alingh, C. W., van Wijngaarden, J. D. H., van de Voorde, K., Paauwe, J., & Huijsman, R. (2018). Speaking up about patient safety concerns: the influence of safety management approaches and climate on nurses’ willingness to speak up. BMJ Quality & Safety, bmjqs2017007163.doi:10.1136/bmjqs-2017-007163

Amiri M, Khademian Z, Nikandish R (2018). The Effect of Nurse Empowerment Educational Program on Patient Safety Culture: A Randomized Controlled Trial. BMC Medical Education, 18(1): 1–8. doi: 10.1186/s12909-018- 12556

Gunawan, J., Aungsuroch, Y., Fisher, M. L., McDaniel, A. M., & Marzilli, C. (2020). Managerial Competence of First-Line Nurse Managers in Public Hospitals in Indonesia. Journal of Multidisciplinary Healthcare, Volume 13, 1017–1025.doi:10.2147/jmdh.s269150.

Gunawan, J., Aungsouroch, Y., Nazliansyah & Sukarna, A. (2018). The Lived Experiences of Becoming First-line Nurse Managers: A Phenomenological Study. Iran J Nurs Midwifwry Res. 23(1), 66–70. doi: 10.4103/ijnmr.IJNMR_1_17

Heckemann, B., Peter, K. A., Halfens, R. J., Schols, J. M., Kok, G., & Hahn, S. (2017). Nurse managers: Determinants and behaviours in relation to patient and visitor aggression in general hospitals. A qualitative study. Journal of Advanced Nursing, 73(12), 3050–3060.doi:10.1111/jan.13366

Johnston BE, Lou-Meda R, Mendez S, Frush K, Milne J, Fitzgerald T, et al. (2019). Teaching Patient Safety in Global Health: Lessons from the Duke Global Health Patient Safety Fellowship. BMJ Global Health, 4(1):1220. DOI: 10.1136/ bmjgh-2018-001220.

Kodama, Y., & Fukahori, H. (2017). Nurse managers’ attributes to promote Change in their wards: a qualitative study. Nursing Open, 4(4), 209– 217. Doi:10.1002/nop2.87

Lawati, M. H. A., Dennis, S., Short, S. D., & Abdulhadi, N. N. (2018). Patient safety and safety culture in primary health care: a systematic review. BMC Family Practice, 19(1). doi:10.1186/s12875-018-0793-7.

Malmström, T., Harjola, V.-P., Torkki, P., Kumpulainen, S., & Malmström, R. (2017). Triage Quality Control is Missing Tools—A New Observation Technique for ED Quality Improvement. International Journal for Quality in Health Care, 29(2): 295–300. doi:10.1093/intqhc/mzx017.

Pelzang, R., & Hutchinson, A. M. (2020). Perceived Roles of Bhutanese Health Care Professionals in Improving Patient Safety: A Qualitative Exploratory Descriptive Study. Quality Management in Health Care, 29(3), 142–149. doi:10.1097/qmh.0000000000000254

Quenon, J.-L., Vacher, A., Faget, M., Levif-Lecourt, M., Roberts, T., Fucks, I., … Pourin, C.

(2020). Exploring the role of managers in the development of a safety culture in seven French healthcare facilities: a qualitative study. BMC Health Services Research, 20(1). doi:10.1186/s12913-020-05331-1

Reis, G. A. X. dos, Oliveira, J. L. C., Ferreira, A. M. D., Vituri, D. W., Marcon, S. S., &

Matsuda, L. M. (2019). Dificuldades para implantar estratégias de segurança do paciente: perspectivas de enfermeiros gestores. Revista Gaúcha de Enfermagem, 40(spe).doi:10.1590/1983-1447.2019.20180366

Roney, L., Sumpio, C., Beauvais, A. M., & O’Shea, E. R. (2017). Describing Clinical Faculty

Experiences With Patient Safety and Quality Care in Acute Care Settings: A Mixed Methods Study. Nurse Education Today, 49, 45–50. doi:10.1016/j.nedt.2016.11.014.

Setiawan, S., Elizadiani Suza, D., Arruum, D. (2020). Development of a Patient Safety Round Guideline for Nurse Managers: Action Research Study in Indonesia. Journal of Nursing and Social Sciences Related to Health and Illness. DOI: 10.32725/kont.2020.025

Viken, B., Solum, E. M., & Lyberg, A. (2018). Foreign educated nurses’ work experiences and patient safety-A systematic review of qualitative studies. Nursing Open.doi:10.1002/nop2.146

Warshawsky, N., & Cramer, E. (2019). Describing Nurse Manager Role Preparation and Competency. JONA: The Journal of Nursing Administration, 49(5): 249–255. DOI:10.1097/nna.0000000000000746.

World Health Organization (2020). Patient Safety Incident Reporting And Learning Systems: Technical Report And Guidance. [online] [cit. 2021-04-10]. Available at: https://www.who.int/publications/i/item/9789240010338

Xie, J., Ding, S., Zhong, Z., Zeng, S., Qin, C., Yi, Q., Zhou, J. (2017). A Safety Culture Training Program Enhanced The Perceptions of Patient Safety Culture of Nurse Managers. Nurse Education in Practice, 27, 128–133. doi: 10.1016/j.nepr.2017.08.00.


Article Statistic

Abstract view : 264 times
Fulltext (Bahasa Indonesia) views : 88 times

Dimensions Metrics

How To Cite This :

Refbacks

  • There are currently no refbacks.


Copyright (c) 2021 Melisari Melisari, Setiawan Setiawan, Bustami Syam

Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.