How Cultural Value Can Influence The Nurse’s OCB in South Sulawesi
Abstract
Cultural value is a key factor in employee behavior in the workplace. Organizational Citizenship Behaviour (OCB) levels displayed will differ in different cultures. So this study aims to examine the effect of the cultural value dimensions of nurses on the Bugis, Makassar, Toraja, and Mandar tribes on Organizational Citizenship Behavior in hospitals. This research is quantitative research with a cross-sectional study approach to 500 respondents in 5 hospitals that are considered to represent the Bugis, Makassar, Toraja, and Mandar tribes. The sample was selected by simple random sampling, then analyzed using the Multiple Logistics Regression test on SPSS software. The results showed that cultural value was a predictor of OCB (0.000 less than 0.05), the power distance dimension showed the greatest influence on OCB with a p-value less than 0.05. Simultaneously, the cultural values of the Bugis, Makassar, Toraja, and Mandar tribes have a relationship with the OCB of nurses. This relationship shows that the higher the cultural values a nurse possesses, the higher the OCB displayed. In addition, it is known that the dimensions that significantly affect nurses' OCB are the power distance dimension. Therefore, the hospital management needs to pay attention to the influence of cultural values so that nurses’ extra-role performance can be maintained and improved.
Abstrak: Nilai budaya merupakan faktor kunci dalam perilaku karyawan di tempat kerja. Tingkat Perilaku Kewarganegaraan Organisasi (OCB) yang ditampilkan akan berbeda dalam budaya yang berbeda. Sehingga penelitian ini bertujuan untuk menguji pengaruh dimensi nilai budaya perawat suku Bugis, Makassar, Toraja, dan Mandar terhadap Organizational Citizenship Behavior di rumah sakit. Penelitian ini merupakan penelitian kuantitatif dengan pendekatan cross-sectional study terhadap 500 responden di 5 rumah sakit yang dianggap mewakili suku Bugis, Ma-kassar, Toraja, dan Mandar. Sampel dipilih dengan simple random sampling, kemudian dianalisis menggunakan uji Regresi Logistik Berganda pada software SPSS. Hasil penelitian menunjukkan bahwa nilai budaya merupakan prediktor OCB (0,000 kurang dari 0,05), dimensi power distance menunjukkan pengaruh terbesar terhadap OCB dengan p-value kurang dari 0,05. Secara bersamaan, nilai budaya suku Bugis, Makassar, Toraja, dan Mandar memiliki keterkaitan dengan OCB perawat. Hubungan tersebut menunjukkan bahwa semakin tinggi nilai budaya yang dimiliki oleh seorang perawat maka semakin tinggi pula OCB yang ditampilkan. Selain itu diketahui bahwa dimensi yang berpengaruh signifikan terhadap OCB perawat adalah dimensi power distance. Oleh karena itu pihak manajemen rumah sakit perlu memperhatikan pengaruh nilai-nilai budaya agar kinerja extra role perawat dapat dipertahankan dan ditingkatkan.
Keywords
References
Anand, S., Vidyarthi, P., & Rolnicki, S. (2018). Leader-member exchange and organizational citizenship behaviors: Contextual effects of leader power distance and group task interdependence. Leadership Quarterly, 29(4), 489–500. https://doi.org/10.1016/j.leaqua.2017.11.002
Harikaran, S., & Thevanes, N. (2018). The relationships among Work-Life Balance , Organizational Citizenship Behavior and Organizational Performance : A Review of Literature. Journal of Business and Management, 20(8), 25–31. https://doi.org/10.9790/487X-2008052531
Hober, B., Schaarschmidt, M., & von Korflesch, H. (2021). Internal idea contests: Work environment perceptions and the moderating role of power distance. Journal of Innovation and Knowledge, 6(1), 1–10. https://doi.org/10.1016/j.jik.2019.11.003
Hofstede, G. (2010). Culture and Organizations. In International Studies of Management & Organization (Vol. 10). https://doi.org/10.1080/00208825.1980.11656300
Ilham, M., & Herawati, J. (2017). Pengaruh Leader Member Exchange (Lmx) Dan Motivasi Terhadap Organisational Citizenship Behavior (Ocb) Pada Pt. Bank Central Asia Kantor Cabang Utama Yogyakarta. Manajemen Dewantara, 1(2), 44. https://doi.org/10.26460/md.v1i2.1677
Kim, Soon-Ho, Kim, Min-Seong, Holland, Stephen, Han, Hye-Sook, Okumus, Fevzi, Okumus, F. (2018). Hospitality employees’ citizenship behavior: the moderating role of cultural values. International Journal of Contemporary Hospitality Management. https://doi.org/10.1108/EUM0000000001079
Kloutsiniotis, P. V., & Mihail, D. M. (2020). The effects of high performance work systems in employees’ service-oriented OCB. International Journal of Hospitality Management, 90(September 2019), 102610. https://doi.org/10.1016/j.ijhm.2020.102610
Ocampo, L., Acedillo, V., Bacunador, A. M., Balo, C. C., Lagdameo, Y. J., & Tupa, N. S. (2018). A historical review of the development of organizational citizenship behavior (OCB) and its implications for the twenty-first century. Personnel Review, 47(4), 821–862. https://doi.org/DOI 10.1108/PR-04-2017-0136
Ratnayaka, R. M., Kumara, P. A. P. S., & Silva, M. W. S. W. (2020). Impact of Organizational Citizenship Behavior on Perceived Service Quality in Hotel Industry. Journal of the University of Ruhuna, 7(1), 25. https://doi.org/10.4038/jur.v7i1.7932
Safitri, A., & Suharno, S. (2020). Budaya Siri’ Na Pacce dan Sipakatau dalam Interaksi Sosial Masyarakat Sulawesi Selatan. Jurnal Antropologi: Isu-Isu Sosial Budaya, 22(1), 102. https://doi.org/10.25077/jantro.v22.n1.p102-111.2020
Sidin, Andi Indahwaty & Tarni, A. (2020). Pengukuran Cultural Values RS. In Surat Pencatatan Ciptaan. Kementerian Hukum dan Hak Asasi Manusia Sekretariat Jenderal.
Sidin, A. I. (2020). Pengukuran Organizational Citizenship Behaviour (OCB) RS. In Surat Pencatatan Ciptaan. Kementerian Hukum dan Hak Asasi Manusia Sekretariat Jenderal.
Sidin, A. I., Thamrin, Y., & Mahmudah, R. (2019). Pengaruh Lama Kerja terhadap Tingkat Organizational Citizenship Behavior ( OCB ) Perawat Suku Bugis di Instalasi Rawat Inap Rumah Sakit Labuang Baji The Effect Length of Work to the OCB Level of Bugis Tribe Nurses in the Inpatient Installation of Labuang. Jurnal MKMI, 15(3), 220–227.
Sidin, I, & Rivai, F. (2020). Organizational Citizenship Behavior Perawat Etnis Bugis di Sulawesi Selatan. HIGEIA (Journal of Public Health Research …, 4(94), 12–22. Retrieved from https://journal.unnes.ac.id/sju/index.php/higeia/article/view/33681
Sidin, Indahwaty, Rivai, F., & Bulu, R. M. (2020). The role of Bugis cultural value to leader-member exchange and organizational citizenship behavior of Bugis nurses in Makassar. Enfermeria Clinica, 30, 217–220. https://doi.org/10.1016/j.enfcli.2020.06.049
Suharnomo, S. and Hashim, F. (2019). “Differences in organization citizenship behavior between ‘serumpun’ countries (Indonesia – Malaysia).” Journal of Asia Business Studies, 13(3), 349–361. Retrieved from https://doi.org/10.1108/JABS-12-2016-0178
Tagliabue, M., Sigurjonsdottir, S. S., & Sandaker, I. (2020). The effects of performance feedback on organizational citizenship behaviour: a systematic review and meta-analysis. European Journal of Work and Organizational Psychology, 29(6), 841–861. https://doi.org/10.1080/1359432X.2020.1796647
Article Statistic
Abstract view : 372 timesPDF (Bahasa Indonesia) views : 312 times
Dimensions Metrics
How To Cite This :
Refbacks
- There are currently no refbacks.
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Email this article 
